FREQUENTLY ASKED QUESTIONS
It is possible to check the hotel’s availability online at www.lagunaparkhotel.com and make a booking request.
It is also possible to call the Booking Centre at the number +39 0431 430144, via e-mail at hotel@etgroup.info or via fax at +39 0431 439311.
We ask for an advance payment of 20% of the total amount, which you can pay by bank transfer or online payment. As soon as we receive the advance payment, we will send you a booking confirmation via e-mail or regular mail. If you choose a non-refundable tariff, you will need to pay the entire amount with the aforementioned conditions.
More information: General Conditions
All the rooms at our hotel are non-smoking only. It is allowed to smoke outside on the balcony or in dedicated areas around the hotel.
We always do our best to assure our Guests are satisfied, which means we will be happy to hear all your requests. It is however not possible to guarantee them in any form, be it written or verbal.
Unfortunately, it is not possible to book a beach umbrella in the first row.
You can contact our Booking Centre (tel. +39 0431 430144 e-mail hotel@etgroup.info), we will ask for payment of the entire amount. As soon as the payment is received, we will send you the voucher via e-mail or regular mail: we therefore advise you to contact us in advance, as the issue of the voucher is not simultaneous with the payment.
You will be asked to pay upon check-out. We accept all kinds of payment: credit card, debit card, traveller’s check, EC Karte, cash.
Places at the swimming pool cannot be booked.
Our gazebos are reserved for guests who have booked a Suite Laguna or Suite Mare.
The hotel enjoys a beautiful location, facing both the sea and the lagoon. The center of Bibione Pineda and the shopping street are about 200 meters from the hotel.
The center of Bibione Spiaggia is about 3 km away: during the summer season, there are dedicated bus lines, and we also offer a free shuttle service to the town center.
Check-in: starting at 1 pm
Check-out: before 10 am
If you were to arrive in the morning and your room is ready ahead of time, you can proceed with check-in and enter the room. Otherwise you can park your car and wait by the swimming pool, at the beach or at the hotel’s bar.
You should get in contact with the reception, you can generally reach an agreement based upon room availability.
The nearest train station is in Latisana, circa 20 km from Bibione. You can reach the hotel by bus or taxi from there. The nearest airports are in Treviso (A. Canova, 80 km) and Venice (Marco Polo, 90 km).
Details on how to reach us: https://www.lagunaparkhotel.com/eng/where-we-are.html
Upon request, our hotel and Booking Centre can organise a transfer by taxi. The service will be charged accordingly. It is sufficient to communicate us the date of arrival, the airport, the time and number of the flight. The person in charge of transfer will be waiting for you at the exit gate and will escort you directly to the hotel.
Inside the hotel there are charging stations available to guests for a fee.
The hotel has both an external and an underground parking lot, booking is not required.
Yes, we do, upon request and free of charge. There is an electric kettle in every room.
Strollers are supplied free of charge upon availability.
No, pets are not allowed in this hotel.
Yes, bicycles are available for free, based upon availability.
Yes, entertainment service is guaranteed from mid May until mid September (except on Saturdays). Children aged 3 and over can take part in entertainment activities.
Yes, it is free of charge and you only need to register with your personal email address.
There is a huge selection of Italian, German, Austrian, Swiss and Russian channels.
Yes, it is right in front of the hotel. You will be assigned a beach umbrella number at check-in.
Beach amenities include one beach umbrella and two sun beds for each room.
At the check in you will be given a beach towel card in order to get and change your beach towels directly in the outdoor pool area.
It is possible to request this service, as the hotel has an agreement with a private laundry. The service is chargeable.
The rooms devised for people with disabilities are Deluxe type rooms or Suite two-room apartments. The bathroom is equipped with a platform for the WC, with handles on the walls and the shower pavement is flat.
The swimming pool is unfortunately not equipped with a ramp or a lift.
You can do so directly at the hotel or through the Booking Centre. The hotel will give you a voucher to cover part of the Green Fee: as we have a corporate agreement with the Golf Club, you will receive a discount on the Green Fee.
The nearest train station is in Latisana, circa 20 km from Bibione. You can reach the hotel by bus or taxi from there. The nearest airports are in Treviso (A. Canova, 80 km) and Venice (Marco Polo, 90 km).
Details on how to reach us: https://www.lagunaparkhotel.com/eng/where-we-are.html
Upon request, our hotel and Booking Centre can organise a transfer by taxi. The service will be charged accordingly. It is sufficient to communicate us the date of arrival, the airport, the time and number of the flight. The person in charge of transfer will be waiting for you at the exit gate and will escort you directly to the hotel.
Inside the hotel there are charging stations available to guests for a fee.
The hotel has both an external and an underground parking lot, booking is not required.
Breakfast: 7.30 am – 10.00 am
Dinner: 7.00 pm – 9.00 pm
There is the opportunity to have a light lunch at the Kiosk
The requested attire is elegant/casual. Beach outfits and flip-flops are not allowed.
At our main restaurant ‘Ernest Hemingway’ all meals are buffet. Should our guests desire an à la carte menu, they can book at restaurant ‘Il Canneto’ with an extra fee.
An extra lunch or dinner for our customers and their guests is € 40,00/person, drinks not included.
The hotel's kitchen is equipped to satisfy all our guests' needs. Mention your dietary requirements at the time of booking.
You can ask the kitchen or the restaurant’s staff to heat up your baby food, or to prepare a porridge.
You can contact our restaurant and order what you wish, according to the menu of the day. If the restaurant is closed, you can contact the bar.
There are some tables on the outdoor terrace, based upon availability.
It is possible to have lunch at our poolside restaurant. The service is only guaranteed in specific periods of time.
You can find them on the hotel’s 7th floor. You will get free access to the sauna, Turkish bath, emotional showers and gym. Massages, whirlpools and beauty treatments come are available with an extra fee, and must be reserved directly at the SPA or at the hotel’s reception.
In the fitness area you will find all kinds of equipment for cardio workout: cyclette, treadmill, elliptic, step. The hotel has also an agreement with a fitness centre a few steps away from the hotel, to which our guests get free access.
The SPA offers a wide variety of beauty treatments. You can check our complete offer at the following link: https://www.lagunaparkhotel.com/eng/services/laguna-spa.html
The SPA is open from 10 am to 6 pm.
Children aged 13 and over are welcome to use the spa only if accompanied by an adult and supervised.